Machine Learning Engineering Manager - Chat

Overview

About Cleo: At Cleo, we’re building a fintech product with a mission to change humanity’s relationship with money. We envision a world where everyone has access to a hyper‑intelligent financial advisor in their pocket. Cleo is a profitable, fast‑growing company with over $200M ARR and strong year‑over‑year growth.

About the role: You’ll join the existing Chat data science function at Cleo, a thoughtful team of ML engineers, analysts, and data engineers. You’ll build and deploy production models that developers will feed directly into the product, with a focus on the machine learning that underpins our Chat feature and how Cleo uses LLMs to drive more engaging, accurate, and personalized conversations about money.

What You’ll Be Doing

• Understand core problems faced by the Chat team and coordinate the ML function’s contribution to solving them.
• Identify opportunities for model and product improvements in Cleo’s datasets of cust...