Job Description
The person will be responsible for the maintenance of security systems of customer sites. He/She will ensure that any faults pertaining to the functional and operational aspects of the systems are being rectified based on the Service Level Requirement SLA.
Key Responsibilities:
- Perform route Preventive Maintenance, patching and updates of the system.
- Provide Corrective Maintenance works/activities for frontend devices such as access control readers, controllers, CCTV.
- Responsible for the deployed system functionalities and working condition at all times.
- Perform fault rectifications, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
- Working as a team to support operations, ensure optimum uptime and achieve business KPI.
- Collate reports and checklist of PM works for billing purpose and CM works report for filing.
- Prepare/updates service checklist.
- Monitor of sp...
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