Job Description

The person will be responsible for the maintenance of security systems of customer sites. He/She will ensure that any faults pertaining to the functional and operational aspects of the systems are being rectified based on the Service Level Requirement SLA.

Key Responsibilities:

  • Perform route Preventive Maintenance, patching and updates of the system.
  • Provide Corrective Maintenance works/activities for frontend devices such as access control readers, controllers, CCTV.
  • Responsible for the deployed system functionalities and working condition at all times.
  • Perform fault rectifications, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
  • Working as a team to support operations, ensure optimum uptime and achieve business KPI.
  • Collate reports and checklist of PM works for billing purpose and CM works report for filing.
  • Prepare/updates service checklist.
  • Monitor of sp...

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