Maintenance Technician

Job Purpose:

The Innovation Maintenance Technician (IMT) maximizes customer satisfaction by performing field service operations, which are responsive to customer needs. The IMT will be responsible for all aspects of remote technical troubleshooting, technical service trips, and providing a high-quality on-site presence to assist in resolution of all mechanical and/or electrical issues. When not onsite, the IMT will help develop and innovate through research and develop in the innovation’s lab. In addition, the IMT will provide timely, high quality service operations and a maintain a professional image.



Essential Duties and Responsibilities:



• Present a professional image to customers and vendors.

• Perform system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc).

• Provide mechanical, electrical and/or programming troubleshooting.

• Perform planned maintenance pro...