Job Description

/Job Description/g

The Maître D plays a critical leadership role in delivering an elevated, discreet, and impeccably executed dining experience aligned with the standards of CIBC Executive Dining. This position is responsible for leading front-of-house service, cultivating exceptional guest relationships, and ensuring every interaction reflects precision, professionalism, and thoughtful hospitality.

Leadership & Team Management

  • Recruit, hire, onboard, and retain high-calibre front-of-house professionals.
  • Train, mentor, and inspire the dining team to consistently deliver refined, polished service.
  • Schedule and coordinate front-of-house staffing to ensure optimal floor coverage and seamless operations.
  • Coach and develop the Concierge team as an integral part of the overall guest experience.
  • Conduct performance evaluations, provide ongoing coaching, and implement corrective action when required.
  • Ensure all ...

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