Job Description

Roles and Responsibility

  • Manage and resolve major incidents efficiently.
  • Coordinate with cross-functional teams to identify root causes of incidents.
  • Develop and implement incident management processes and procedures.
  • Conduct thorough analysis of incidents to prevent future occurrences.
  • Collaborate with stakeholders to ensure effective communication during crisis situations.
  • Identify and mitigate potential risks associated with major incidents.

Job Requirements

  • Proven experience in managing major incidents and handling high-pressure situations.
  • Strong understanding of incident management principles and practices.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong communication and interpersonal skills.
  • Experience working with various stakeholders,...

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