Job Description
Roles and Responsibility
- Manage and resolve major incidents efficiently.
- Coordinate with cross-functional teams to identify root causes of incidents.
- Develop and implement incident management processes and procedures.
- Conduct thorough analysis of incidents to prevent future occurrences.
- Collaborate with stakeholders to ensure effective communication during crisis situations.
- Identify and mitigate potential risks associated with major incidents.
Job Requirements
- Proven experience in managing major incidents and handling high-pressure situations.
- Strong understanding of incident management principles and practices.
- Excellent problem-solving skills and attention to detail.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong communication and interpersonal skills.
- Experience working with various stakeholders,...
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