Job Description

Greetings from Tata Consultancy Services!!
We are hiring for Major Incident Management! !
Experience: 6-10 years
Location: Kolkata
Required Technical Skillset:
- Strong leadership and decision-making ability under pressure.
- Excellent verbal and written communication skills for executive-level reporting.
- Solid understanding of ITIL v4 processes, particularly Incident, Problem, and Change Management.
- Ability to manage multiple concurrent major incidents in a global 24x7 environment.
- Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or JIRA Service Management.
- Strong analytical, coordination, and documentation skills.
Date of Interview: 16 -Jan-2026(Friday)
Mode of Interview: Virtual
TCS Eligibility Criteria:
BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification.
Only Full-Time courses would be considered.
Candidates who have attended TCS interview in the last 1 month need not apply

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