Job Description
Malaysian Language Data Sourcing & Script Review Project
(URGENT) We are running a project in Malaysia that requires native Bahasa Malaysia speakers to support an AI‑driven call center script development process. The project has two main tasks:
- Data Sourcing (Web Search): Collect user manuals in Bahasa Malaysia from the internet. These manuals will be used as input for AI script generation.
- Script Review & Correction (Translation/Customer Service QA): Review AI‑generated call center dialogue scripts in Bahasa Malaysia to ensure they are natural, accurate, and customer‑friendly. Make corrections where necessary to align with professional call center communication standards.
We are looking for either:
- A team of freelancers to handle both tasks collaboratively.
- A local lead/manager in Malaysia (preferably with call center QA, linguistics, or customer service background) who can ...
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