Managed Services Compute L-2 Engineer

Role:

Managed Services Compute Level 2 engineer

Job Description: 

·       Provide remote support for Compute infrastructure, Oneview application throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards.

·       Provides technical input, solutions, and recommendations to deal pursuit.

·       Engaged in and provides support for transition/ transformation efforts.

·       Monitors service delivery compliance to budget, quality standards, and customers and/ or internal businesses/ end user requirements.

·       Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure...