Managed Services Engineer

About Command|Link

Command|Link is a global SaaS platform providing network, voice services, and IT security solutions. We help corporations consolidate their core infrastructure into a single vendor and layer on a proprietary single-pane-of-glass platform. Recognized as SD‑WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and AT&T Strategic Growth Partner, Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime, and improve the bottom line.

About Your New Role

The Managed Services Engineer is a critical role responsible for supporting and delivering superior service to ISP/MSP business customers. You will play a key part in managing and troubleshooting SD‑WAN networks (with an emphasis on Versa Networks), business data circuits, VoIP services, VPNs, managed routers...