Job Description
Flō Networks is a leading provider of telecommunications services between the US and Mexico. We provide connectivity and managed services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 13,000 miles between both countries.
**The Role**:
The Managed Services Engineer will drive the development and delivery of new designs, tools and services, partnering with network operations and the software team ensuring principles of reliability, scalability and performance.
**The Responsibilities**:
- Support the analysis, design, engineering, and implementation of innovative security/network solutions.
- Work on complex problems and provide innovative solutions.
- Manage and resolve customer fault, service outage and impairment events.
- Multi-task during events.
- Communicate effectively with managers, customers and vendors.
- Overseeing the performance of day-to-day tasks to ensure network reliability, availa...
**The Role**:
The Managed Services Engineer will drive the development and delivery of new designs, tools and services, partnering with network operations and the software team ensuring principles of reliability, scalability and performance.
**The Responsibilities**:
- Support the analysis, design, engineering, and implementation of innovative security/network solutions.
- Work on complex problems and provide innovative solutions.
- Manage and resolve customer fault, service outage and impairment events.
- Multi-task during events.
- Communicate effectively with managers, customers and vendors.
- Overseeing the performance of day-to-day tasks to ensure network reliability, availa...
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