Job Description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:
  • Manage day‑to‑day inquiries for the managed services portfolio and support RFP activities
  • Develop, track, and manage offers through the New Service Introduction process, partnering with Marketing to advance enablement plans
  • Build KPIs aligned to industry benchmarks and assess portfolio performance and competitive insights
  • Lead sales enablement programs to drive adoption of managed services across global field teams
  • Drive offer innovation by evaluating pricing, cost optimization, portfolio expansion opportunities, and market trends
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