Managed Services Specialist - Customer Enablement (GTA)

Overview

Job Type: Full-time

Role Type: Permanent

Job Location: Greater Toronto Area, Remote-first

About ACTO

ACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that unifies human intelligence with empathetic AI to help Sales, Medical, Market Access, and Marketing teams improve customer engagement and brand performance. With ACTO, biopharma companies can ensure field professionals are always competent, confident, and credible in face-to-face HCP interactions, while providing senior leaders and frontline managers with the insight they need to drive continuous field force effectiveness. ACTO is a validated platform compliant with FDA 21 CFR Part 11 and SOC 2 Type II certified.

Role Summary

As a Managed Services Specialist, you will be part of a team responsible for providing managed services support for established and emerging pharmaceutical companies as well as enterp...