Job Description

Location: Central
Working Hours: 8.30am to 6pm, Monday to Thursday | 8:30am to 5:30pm, Friday
Salary: $3,160/month
Start Date: Immediate
Duration: 12-months contract

Key Responsibilities:

  • Receive and process online applications for SCFA, Start-Up Grant (SUG), holiday charges, and related schemes through the system.
  • Assess applicants' eligibility and verify specific details with applicants and student care centers (SCCs) when necessary.
  • Input information into SSNetOne/Case Central and recommend approval or rejection based on assessment.
  • Submit applications for supervisor approval.
  • Handle withdrawal applications, refund processing, and appeals for higher subsidies/attendance rate waivers.
  • Perform other ad-hoc duties as required.

Specific Requirements:

  • Ability to understand and apply guidelines and procedures outlined in Standard Operating Procedures (SOP).
  • Proficiency in Mi...

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