Management Information Systems (MIS)

Greetings From Zensar Technologies, Pune!!!!

• We are looking for a highly analytical and process-driven HR Operations & Automation Analyst to support and enhance the performance of HR operations through data consolidation, automation, and reporting.
• This role will be responsible for delivering accurate and timely insights into leadership, ensuring data integrity across systems, and driving automation initiatives to streamline HR processes.

Job role:

• The role involves end-to-end ownership of HR data operations, automation, and reporting to ensure system accuracy, process efficiency, and strategic insight generation.
• A key responsibility is automating data uploads to the SuccessFactors platform to maintain real-time availability and integrity of HR information.
• The candidate will be expected to build validated data pipelines that support consistent and reliable inputs for external benchmarking surveys, while implementing rule-based checks and automated alerts to uphold the accuracy, completeness, and consistency of Talent Profile (TP) and Diversity & Inclusion (D&I) datasets.
• Routine communications such as survey reminders, data submission follow-ups, and certificate completion alerts will be streamlined using Excel and Outlook macros.
• Additionally, the role includes developing a survey delegation mechanism that empowers managers to assign surveys to relevant team members, thereby enhancing feedback quality and participation rates.
• The candidate will also automate the preparation of VP/AVP OMR presentations by collecting performance data from Excel, databases, and HR systems, and using macros/VBA to auto-populate PowerPoint templates with validated data.
• Regular reconciliation of educational and employment details captured during pre-onboarding with Fusion HCM and KLEETO records is essential to ensure data consistency and compliance across systems.
• The role demands meticulous data analysis to generate actionable insights for leadership and support internal and external surveys such as Great Place to Work, Happiness Survey, ICSS Survey, and VP/AVP OMR.
• A strong focus on driving a data-driven culture is expected, identifying opportunities for continuous improvement and automation.
• Furthermore, the candidate will provide a consolidated view of all HR operations process performance to leadership and prepare monthly metrics dashboards across key HR functions including onboarding, background verification, leave management, query management, audit, payroll, L&OD operations, offboarding, compliance, Fusion HCM, and process automations.

Qualifications:

• Master's degree in human resources, Business Administration, Information Systems, or related field.
• 46 years of experience in HR operations, reporting, and automation.
• Strong proficiency in Excel (including macros/VBA), PowerPoint, and HR systems (Fusion HCM, SuccessFactors).
• Experience with data validation, survey tools, and automation of communication workflows.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.