Job Description

Job Description

The Business Performance Manager drives impact by combining data, process improvement, and performance insights to help the company scale sustainably. By bringing together sales, delivery, financial, and people metrics into a clear, actionable story, the role gives leaders visibility into how growth, execution, and capacity connect to business goals. With insights tied to accountability, the role ensures decisions translate into results.


Key Responsibilities


Sales & Growth Performance

  • Track sales pipeline health, conversion rates, win/loss trends, and revenue realization by Service Line.

  • Monitor sales productivity (e.g., revenue per head, quota attainment) for affordability assessment.

  • Partner with Sales leadership to highlight risks to targets and opportunities for growth by Service Line. 

    • Delivery & Operational Performance

  • Define and track delivery KPIs (e.g., util...

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