Job Description

JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Role SummaryThe Client Delivery Manager – Microsoft 365 is responsible for the successful end-to-end delivery of Microsoft 365 services to clients, ensuring service performance, customer satisfaction, and contractual outcomes are achieved. The role acts as the primary client-facing lead for M365 delivery, coordinating technical teams, managing service governance, and driving continual service improvement aligned to client business objectives.Key Roles & Responsibilities
  • Own and manage client delivery for Microsoft 365 services, ensuring SLA, KPI, and contract commitments are met
  • Act as the primary escalation and...

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