Job Description

**What You'll Do**

We’re looking for a Manager to join our Client Onboarding and Deconversion Services team. In this role, you’ll lead team members who support Defined Contribution (DC) retirement plan transitions. You’ll play a key role in ensuring successful execution of our services through effective talent management, collaboration with global partners, and leadership of transformational outcomes through improved workflow, metrics, and business literacy.

Key Responsibilities Include:

+ Oversee key functions of retirement plan transition events with a focus on continuous improvement.
+ Develop a team that delivers excellent service through ownership, accountability, and results. Instill loyalty and satisfaction by ensuring quality client experiences are taking place.
+ Identify, analyze and provide guidance to team members for issue resolution. Act as a liaison with internal and external customers to find solutions.

+ Build and maintain effe...

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