Manager, Client Success

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Manager, Client Success ensures that the Client Success Management strategy is achieved by leading a team of Client Success Specialists responsible for service delivery, lifecycle account management, and driving in-contract growth and renewals (with minimum churn). This is in pursuit of revenue and gross profit targets (for contracts within the Client Success Management account base) set out in the go-to-market services strategy.
They may additionally be responsible for the overall renewals target for their assigned account portfolio.

What you'll be doing

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