Manager - Content Configuration

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!
To learn more about us, visit and follow us on our social channels for the latest information – LinkedIn and Twitter.

TITLE: Content Engineer II

WHAT YOU’LL DO:
The Content Engineer II configures content solutions for P&C core systems processing from moderate to high complexity Agile stories and creates a conceptual design/architecture for configuration solutions using the Duck Creek toolset.

Job Functions & Responsibilities:
• Configures content solutions for moderate to high complexity Agile stories independently and across multiple domain or platform areas.
• Reads and interprets high complexity rules and requirements from standards organizations like ISO, NCCI, AAIS, etc.
• Creates a conceptual design/architecture for medium scale content solutions in collaboration with an architect.
• Debugs and resolves high complexity configuration bugs or issues working independently, ensuring root cause resolution without collateral damage.
• Writes automated unit and integration-level tests with direction from other team members.
• Follows development standards and effectively demonstrates content solutions to other developers in code reviews.
• Perform other related duties and activities as required.

WHAT YOU’VE DONE:
Education and Work Experience:
• Bachelor of Science degree; or higher education level, or its foreign equivalent, preferred in Mathematics, Computer Information Sciences or Business.
• Total Work Experience: 10 years minimum, 15+ years (software development).
• Leadership Experience: 2 years minimum, 4 years preferred.
• Product Experience: 6 years minimum, 8+ years preferred.
• Domain Experience: 6 years minimum, 8+ years preferred.

Knowledge, Skills, Abilities & Behaviors:
• Expert in:
o XML/XSLT Document Design
o XPath Querying
o Insurance Domain Knowledge
o Knowledge of Property & Casualty Insurance Lines of Business (Commercial Auto, General Liability, etc.)
§ Expert in 2 Line of Business, proficient in at least 1 other line
• Utilize Content Development Standards & Best Practices
• Ability to estimate coding efforts
• Knowledge of Relational Database Designs & Queries
• Understanding of Agile Methodology
• Ability to use and/or configure:
o EXAMPLE Express®
o EXAMPLE Server®
o EXAMPLE TransACT®
o EXAMPLE Author®
o EXAMPLE Testing Tools and Utilities
• Knowledge of Duck Creek Policy or Billing or Claims or Engagement (AP) or Data Insights
o Expert in usage of at least one product, aware of the rest
• Uses analytical thinking to breakdown and work through situations or problems
• Ability to manage time to effectively meet deadlines
• Ability to operate independently with minimal guidance
• Proficient in:
o Technical Writing skills
o Source Code Management
o Writing high-performance code
o Ability to apply Root Cause Analysis during the development cycle
o Ability to use and/or configure:
§ EXAMPLE Forms™
§ EXAMPLE UserAdmin™
§ EXAMPLE Platform Features
§ EXAMPLE Platform Extensions
• Ability to communicate well within a team environment
• Ability to communicate effectively with Customers

Work Environment & Other Requirements:

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: .

Please let us know if you encounter accessibility barriers with our web content by sending an email to

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes

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