Manager – Customer Concerns & Resolution

| | || --- | --- || **Location** | Dubai, United Arab Emirates || **Qualifications** | Bachelor’s Degree || **Experience** | 5 Year+ |## Job OverviewTalents Tide is seeking a Manager for Customer Concerns & Resolution to improve customer satisfaction and reduce escalations by analyzing root causes and implementing process improvements. The role reports to the Director – Residential Customer Relations and is located in Dubai (full time and on-site).## Company OverviewTalents Tide is a private company specializing in recruitment and talent solutions, connecting professionals with leading opportunities across various sectors. Based in Dubai, United Arab Emirates, they focus on delivering tailored solutions for their clients and candidates.## Quick Details* Salary Range: Market Competitive* Job Type: Full-time* Qualifications: Bachelors Degree* Experience: 5 Year+## Key Responsibilities* Investigate customer complaints and implement effective solutions.* Actively manage customer expectat...