Job Description
Manager - Customer Concerns, SSI/TIFL (En/Fr)
Requisition ID: 244671
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**The Role**
Contributes to the overall success of the Escalated Customer Concerns Office in Canada ensuring specificindividual goals, plans, initiatives are executed / delivered in support of the team’s business strategies andobjectives. Ensure all activities conducted are compliant with governing regulations, internal policies and procedures.
The Manager Customer Concerns SSI/TIFL supports the Wealth Management Complaints and Investigations program in respect of Scotia Securities Inc. (SSI) and Tangerine Investment Funds Ltd. (TIFL) regulatory complaints, including regulatory reporting and response obligations.
**Is this role right for you? In this role, you will:**
+ Champions a customer focused culture to deepen client relationships and leverage broad...
Requisition ID: 244671
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**The Role**
Contributes to the overall success of the Escalated Customer Concerns Office in Canada ensuring specificindividual goals, plans, initiatives are executed / delivered in support of the team’s business strategies andobjectives. Ensure all activities conducted are compliant with governing regulations, internal policies and procedures.
The Manager Customer Concerns SSI/TIFL supports the Wealth Management Complaints and Investigations program in respect of Scotia Securities Inc. (SSI) and Tangerine Investment Funds Ltd. (TIFL) regulatory complaints, including regulatory reporting and response obligations.
**Is this role right for you? In this role, you will:**
+ Champions a customer focused culture to deepen client relationships and leverage broad...
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