Job Description

Description

: Customer Experience
  • Customer Centric thought process with the ability to understand customer needs and develop a strategy for improved business performance.
  • Should be able to draw business analysis and hence build winning strategies
  • Drive for results – passion for and a proven track record of driving process improvement and operational efficiency.
  • Collaborating with the
  • Leadership Team and key Business Units to implement continuous improvements for our customers.
    Leadership
  • Confidence to challenge the status quo, take appropriate risks, suggesting change.
  • Build relationships with key stakeholders and the ability to work with Business Units in an effective and productive way.
  • Lead change in ways that motivate and inspire others.
  • Excellence at operationalizing product, policy, or process change to ensure teams are prepared and successful.
  • Experience improving Customer Satisfa...

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