Manager - Customer Service Network - Area 2

We are seeking a dynamic and experienced Manager Customer Service Network to lead and manage a cluster of approximately 10-12 branches within our Motion Industrial Solutions division. This role is critical for ensuring exceptional customer service, operational excellence, and continuous productivity improvement across the branch network. The successful candidate will drive process optimisation and leverage technology and AI to optimise our cost to service, while providing strong leadership and fostering a high-performance culture across the teams. Location: based anywhere in NSW Key Responsibilities Lead & Develop a High-Performing Team: Recruit, onboard, coach, and retain skilled professionals. Promote continuous learning, engagement, and collaboration across branches.Deliver on Financial & Operational Targets: Develop branch plans to achieve revenue growth, cost control, and exceed financial targets. Motivate branch teams to maintain high service levels.Optimise Network Performance: ...