Manager Customer Success

Overview

At ClickUp, we’re not just building software. We’re architecting the future of work by creating the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, powered by context-driven AI. We offer opportunities to learn, use, and pioneer AI to shape our product and the future of work. We are seeking an experienced Customer Success leader to coach, mentor, and grow our new team in the Philippines while driving customer satisfaction and platform growth.

We’re looking for a player-coach who can move fast, engage directly with customers, support team members, and manage a small book of business. You will build the team, establish global processes, partner with GTM leaders, and work with world-renowned brands to ensure an outstanding customer experience with your team.

Responsibilities

• Coach, mentor and grow our new Philippines-based Customer Success team (8–12 CSMs), including data analysis, goal set...