Manager, Customer Success

Company Overview 

Founded in 2017 and headquartered in Toronto, Mortgage Automator is the leading all-in-one cloud platform purpose-built for private and asset-based lenders. Powering over $66 billion in funded loans across North America, our SOC 2 Type II-certified software streamlines the entire lending lifecycle—from origination and servicing to investor management—enabling clients to reduce risk and operate with unmatched speed and compliance. Fueled by a strategic 2024 partnership with BVP Forge, we are entering a dynamic phase of accelerated growth and product expansion, making this the perfect time to join us in redefining the non-bank lending landscape.

About the Role

The Manager of Customer Success is a pivotal position that will do more than manage a team. You will be instrumental in defining how we work with our customers. We are looking for a strategic leader to map out the customer journey, trans...