Manager, Customer Success

Founded in 2017 and headquartered in Toronto, Mortgage Automator is the leading all‑in‑one cloud platform purpose‑built for private and asset‑based lenders. Powering over $66 billion in funded loans across North America, our SOC 2 Type II‑certified software streamlines the entire lending lifecycle—from origination and servicing to investor management—enabling clients to reduce risk and operate with unmatched speed and compliance. Fueled by a strategic 2024 partnership with BVP Forge, we are entering a dynamic phase of accelerated growth and product expansion, making this the perfect time to join us in redefining the non‑bank lending landscape.

About The Role

The Manager of Customer Success is a pivotal position that will do more than manage a team. You will be instrumental in defining how we work with our customers. We are looking for a strategic leader to map out the customer journey, transforming our approach from reactive support to proactive partners...