Job Description
Key Responsibilities:
- Lead and mentor a team of analytics professionals while contributing to technical deliverables.
- Oversee design and execution of employee listening programs, ensuring alignment with HR strategy.
- Develop and automate advanced dashboards in Qualtrics and AWS to display engagement metrics and organizational health indicators.
- Partner with HR leaders to identify trends and recommend strategies for improving employee experience.
- Ensure data integrity and validate survey health metrics using SQL, Python, AWS and other tools.
- Communicate insights and recommendations clearly to senior HR leadership and business partners.
What You Need to Succeed (Minimum Qualifications):
- 12+ years of relevant experience, including 5 years of people leadership experience.
- Bachelors degree in business, HR, or information systems.
Technical competencies:
- Proficiency in SQL, Python, AWS, and Qualtrics dashboards.
- Strong leadership skills with the ability to coach and develop team members.
- Excellent communication and stakeholder management skills.
- Ability to balance strategic thinking with hands-on technical execution.
- Experience in Team Leadership:Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
- Experience in Resource Allocation, Capacity Planning & Resource utilization
- Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.
Behavioral Competencies:
- Ability to champion a collaborative environment by empowering team members, demonstrating resilience, being inclusive and building a culture of trust.
- Ability to build and sustain robust networks across internal and external collaborators.
- Being a coach/mentor/advisor to drive continuous team development and growth.
- Use systemic thinking to drive business results and strategic decisions that enhance organizational outcomes.
- Ability to advocate for customer-focused innovations, model empathy in decision-making, inspiring others to approach problems from the customers perspective and decisions that reflect an uncompromising commitment to customer safety, fostering trust and loyalty.
Preferred Qualifications:
- Experience leading enterprise employee listening programs.
- Expertise in designing and developing advanced Qualtrics dashboards and workflows.
- Demonstrated ability to influence HR strategy through data-driven insights.
- Collaborative approach and passion for improving employee engagement.
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