Job Description

Key Responsibilities:

  • Lead and mentor a team of analytics professionals while contributing to technical deliverables.
  • Oversee design and execution of employee listening programs, ensuring alignment with HR strategy.
  • Develop and automate advanced dashboards in Qualtrics and AWS to display engagement metrics and organizational health indicators.
  • Partner with HR leaders to identify trends and recommend strategies for improving employee experience.
  • Ensure data integrity and validate survey health metrics using SQL, Python, AWS and other tools.
  • Communicate insights and recommendations clearly to senior HR leadership and business partners.

What You Need to Succeed (Minimum Qualifications):

  • 12+ years of relevant experience, including 5 years of people leadership experience.
  • Bachelors degree in business, HR, or information systems.

Technical competencies:

  • Proficiency in SQL, Python, AWS, and Qualtrics dashboards.
  • Strong leadership skills with the ability to coach and develop team members.
  • Excellent communication and stakeholder management skills.
  • Ability to balance strategic thinking with hands-on technical execution.
  • Experience in Team Leadership:Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
  • Experience in Resource Allocation, Capacity Planning & Resource utilization
  • Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.

Behavioral Competencies:

  • Ability to champion a collaborative environment by empowering team members, demonstrating resilience, being inclusive and building a culture of trust.
  • Ability to build and sustain robust networks across internal and external collaborators.
  • Being a coach/mentor/advisor to drive continuous team development and growth.
  • Use systemic thinking to drive business results and strategic decisions that enhance organizational outcomes.
  • Ability to advocate for customer-focused innovations, model empathy in decision-making, inspiring others to approach problems from the customers perspective and decisions that reflect an uncompromising commitment to customer safety, fostering trust and loyalty.

Preferred Qualifications:

  • Experience leading enterprise employee listening programs.
  • Expertise in designing and developing advanced Qualtrics dashboards and workflows.
  • Demonstrated ability to influence HR strategy through data-driven insights.
  • Collaborative approach and passion for improving employee engagement.

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