Manager Digital Performance - Advice, Deepening and Servicing

Overview

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

As the Manager, Digital Performance, you will play a key role in advancing one of Scotiabank’s strategic priorities — delivering a best-in-class digital experience that deepens customer relationships through personalized advice and seamless servicing. You’ll be responsible for developing insights and performance reporting to measure and optimize the success of these digital experiences. Your ability to transform data into compelling stories will influence product backlogs, priorities, and strategic decisions across business and technology teams.

Responsibilities

• Work closely with the Analytics and Digital Performance teams to develop and maintain performance dashboards, scorecards, and regular reporting to track KPIs across digital experiences that dr...