Job Description

Responsibilities

The Site Reliability Manager is a technical leadership position responsible for establishing, implementing, and maturing the Site Reliability Engineering (SRE) charter. This role is focused on driving the elimination of toil, enhancing operational stability, and ensuring the highly available and reliable performance of our entire digital ecosystem.

You will lead, mentor, and grow a team of Site Reliability Engineers, influencing the technical direction, defining key reliability metrics (SLOs/SLIs), and ensuring the health and integrity of our production systems globally.

  • SRE Practice & Metrics: You will champion the adoption of SRE principles, defining and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for our critical platforms to align engineering efforts with customer experience goals.
  • Automation & Toil Reduction: You will be responsible for identifying operational toil and leading the te...

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