Manager - Digital Transformation

Firstsource Solutions is a leading provider of customized Business Process Management BPM services Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency deeper insights and superior outcomes We are trusted brand custodians and long-term partners to 100 leading brands with presence in the US UK Philippines and India Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare Telecommunications Media and Banking Financial Services Insurance verticals Our clientele includes Fortune 500 and FTSE 100 companies Job location Bangalore Position Manager- Business Transformation Division BPO Experience We are seeking a Manager with 2-4years of experience to drive process excellence and digital transformation in our outsourcing operations The role will focus on workflow improvement leveraging Lean Agentic AI ...