Job Description

Job Details

Description

Goodwill Industries of Kentucky is looking for an energetic, self-motivated, dynamic professional District Manager to join our team! The District Manager will support and assist the Director of Retail Operations through the achievement of the goal objectives. Provides leadership and oversight to designated district along with maintaining compliance with Goodwill’s policies and procedures. The role is a field-based role with no home store, focused on coaching store managers, supporting operational excellence, and driving performance across their assigned district. If you are looking for an opportunity that allows you to reach new goals while helping other’s in your community, the District Manager opportunity is for you.


Goodwill’s Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty.


Job Type: Full-time, Exempt


Locations: Paducah, Murray, Mayfield, Hopkinsville, Central City


Essential Duties and Tasks:

  • Provides direct supervision to store managers within designated district.

  • Conducts regular store visits and performance reviews.

  • Leverages data to drive positive store performance.

  • Leads and develops store managers within designated districts to ensure store and employees are compliant with Goodwill’s policies and procedures.

  • Communicates job expectations to store management team within designated district through planning, coaching, and mentoring.

  • Periodically meet with Store Management team within designated district to review key metrics, share best practices and ensure stores are operating at highest level of efficiency and effectiveness.

  • Manages revenues and expenses within designated district to provide increasing net income to the organization annually.

  • Analyzes financial information to identify trends and opportunities or issues to meet goal objectives.

  • Works with the Director of Retail to conduct interviews and orientation of Retail Store Managers. Displays good judgement when selecting the best-fit individuals for open positions.

  • Research and resolve elevated customer concerns/complaints.

  • Responsible for skill development, cross-training, performance evaluation, and disciplinary action of assigned employees.

  • Promotes Goodwill in the community by collaborating with store managers and marketing store events, such as new store openings or grand re-openings, customer appreciation days, etc.

  • Complies with established Goodwill policies and procedures and collaboratively works with all cross-functional departments including finance, human resources, IT, risk management, properties & facilities, and compliance to achieve desired store results. 

  • Displays goal-minded leadership skills by reaching goals based on review of sales and processing numbers. Ensuring expenses are maintained within budget guidelines.

  • Performs other duties as assigned.

    • Positions Supervised: All designated exempt and non-exempt retail employees.


    Education and Experience:

  • Must have High School Diploma or GED; Bachelor’s Degree in Business-related field preferred. 

  • 2 years of successful management experience can be a substitute for education requirement.

  • Must be able to manage long periods of standing, recurring bending/crouching/reaching/stooping and the ability to lift 30 lbs.; occasionally lifting to 50 lbs.

  • Prior Goodwill Senior Store Manager experience is preferred.

  • Must demonstrate a positive attitude and professional demeanor with management and subordinates; while serving as a positive role model representing a “can-do” spirit.

  • Travel to other locations beyond the assigned work location is required.

  • Must have reliable transportation to and from work.

  • Must have valid driver’s license and insurance.

    • Benefits:

  • 403(b) Plan

  • Company 403(b) Matching Contributions

  • Tuition Reimbursement

  • Medical, Prescription, Dental & Vision Insurance

  • Generous Vacation Time & 8 Paid Holidays

  • Short and Long-Term Disability Insurance

  • Life, Dependent Life and AD&D Insurance

  • Voluntary Term Life Insurance

    • Qualifications

    Skills

    Behaviors

    :

    Motivations

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    Education

    Experience

    Licenses & Certifications

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.

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