Manager, External Transfers In

POSITION SUMMARY

Process Management & Administration is a critical enabler of strategic initiatives such as process automation, transformation and new product and technology launches. In this agile environment, the operations team is continuously adapting to new developments and delivering optimal business solutions that create seamless & modern experiences, enhance productivity & promote employee engagement. The Manager, External Transfers is responsible for daily operation of a team performing a variety of complex tasks related to transferring in client assets from external institutions. The Manager provides guidance through effective coaching and developing team members with a focus on achieving high quality while maximizing productivity to ensure timely completion of client requests. The Manager also contributes to continuous improvement of processes and procedures and all associated change management arising from strategic, divisional or department lead initia...