Manager, Forward Deployed Engineering

About the team
OpenAI’s Forward Deployed Engineering (FDE) team partners with our customers to turn research breakthroughs into production systems. We embed with users to solve high-leverage problems, move fast from prototype to deployment, and surface reusable patterns that shape our platform. We operate at the intersection of field delivery and internal development, working closely with Product, Research, and Go-To-Market (GTM).

About the role
As an FDE manager, you’ll lead FDEs through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.

You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your...