Job Description
Overview
Reporting to the Senior Manager, Fraud Management, and supporting the broader Fraud Management & Corporate Security (“FMCS”) team, this role is responsible for managing a team of fraud analysts and senior fraud investigators as part of the overall Fraud Management program for Meridian Credit Union and Meridian One Cap (collectively, “Meridian”).
Key Responsibilities
- Manage a team of fraud analysts and senior fraud investigators to oversee fraud strategy activities (e.g., rule implementation, risk assessments, project work), provide feedback and recommendations, and set short‑ and long‑term goals.
- Identify opportunities to leverage force‑multiplier strategies/tools (AI, automation, integration) and support FMCS leadership in deployment.
- Coach and develop direct reports, conduct case reviews, and identify process improvements.
- Identify training needs to maintain fraud threat intelligence, data analysis techniques, an...
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