Manager, Fund Accounting

Job Description

Job Summary:

A leadership position responsible for driving operational excellence and team performance within the Middle Office Operations department. This role manages a team of operations professionals, oversees complex

client relationships and ensures delivery of high-quality Middle Office Ops services. The position focuses on

people management and operational efficiency while maintaining overall accountability for team

performance and client satisfaction.

Core Responsibilities:

• Lead and develop a team of middle office operations professionals

• Drive operational performance and quality standards

• Build and manage cluster and client relationships and service delivery

• Oversee resource allocation and capacity planning

• Direct implementation of strategic initiatives and process improvements

• Ensure regulatory compliance and risk management

• Establish and monitor team performance metrics

• Champion technology adoption and process optimization

• Contribute to long-term business strategy and planning

• Establish performance monitoring frameworks

Functional Responsibilities:

•Preparing daily position and trade reconciliations between clients’ books and records and their Prime Brokers’

•Working with clients and prime brokers on trade break resolutions

•Preparing monthly tri-party position, cash, market value and accrual reconciliations

•Preparing monthly performance estimates for COO clients

•Review monthly Administrator NAV Packages and make updates to the portfolio accounting system if necessary

•Build and maintain fund accrual schedules

•Processing Corporate Actions for securities held in client portfolios, including cash and stock dividends, stock splits, and mergers and acquisitions

•Providing support for the conversion of new clients (middle office), including providing training to clients on technology and processes

Tasks:

• Conduct regular performance reviews and career development discussions

• Manage escalated client issues and relationships

• Lead team meetings and performance improvement initiatives

• Monitor and report on key performance indicators

• Oversee workload distribution and resource allocation

• Review and approve staff scheduling and time management

• Facilitate client review meetings and presentations

• Coordinate with other departments on service delivery

• Monitor compliance with policies and procedures

• Lead change management initiatives

• Review and approve team training plans

• Oversee system implementation and optimization

• Conduct regular service delivery reviews

• Track work progress through timesheet completion 

• Perform other related duties as assigned for role and business needs