Manager, Group B40 - Data and Reporting (GETB)

Manager, Group B40 - Data and Reporting (GETB)

• Facilitate mySalam data-related matters.
• Prepare mySalam internal, external, regulatory, and ad-hoc reports.
• Provide insight and analysis to improve mySalam processes and deliveries to the public through company directives and initiatives.

Job Description:

• Perform end-to-end mySalam data management, including importing, data massaging, and uploading with zero errors.
• Maintain and implement Robotic Process Automation (RPA) on mySalam processes.
• Provide periodic reports and analysis on claims experience, efficiency, and productivity of mySalam crew and staff, claims performance, and action plans to improve key findings.
• Implement insights and analysis to improve mySalam processes and deliveries.
• Provide training and workshops to the mySalam team on how to improve team deliveries based on analysis and findings.
• Pro...