Job Description

  • Opportunity to work with a global organisation
  • Strategic role
  • About Our Client

    The hiring company is a large organisation in the financial services industry. Known for its structured processes and professional environment, it provides employees with opportunities to work in a results-oriented and impactful setting.

    Job Description

    Leadership & Operations Management

  • Oversee day-to-day HR operations, ensuring consistent delivery of services and adherence to key performance indicators (KPIs).
  • Act as the first point of escalation for regional service issues; perform root cause analysis and initiate corrective actions.
  • Lead and support initiatives tied to employee lifecycle events, administrative processes, and process improvement.
  • Administer quality control processes including audits and data accuracy reviews to ensure high standards of compliance and delivery.


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