Manager, IT Operations & Support

At Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, holding ourselves accountable to each other and the work we do. We strive for excellence, pushing boundaries to deliver our best every day. We remain authentic, embracing honesty, humility, and individuality. And above all, we are team centered, knowing that true success comes from collaboration and shared purpose.

The Manager, IT Operations & Support, is responsible for overseeing the day-to-day operations of Rhone’s IT support function, ensuring high-quality technical assistance to corporate, remote, and retail store teams. This role will lead the support desk team, manage escalations, and develop processes to improve operational efficiency. Additionally, the manager will play a key role in supporting technology deployments for new store openings and remodels, contributing t...