Manager, IT Product Management Digitalization

Role purpose

The role of Digitalization Program Manager leads the planning, execution, and adoption of digital transformation initiatives across logistics operations including warehousing, transportation, last-mile delivery, customs, and customer-facing digital services. The role ensures that digital programs drive operational efficiency, enhance visibility and reliability, elevate customer experience, and enable scalable growth in an increasingly automated and data-driven logistics environment.

Key Responsibilities:

• Identify opportunities to enhance automation, enable data-driven decision-making, and improve digital user experiences.
• Translate business objectives into a clear roadmap of digital initiatives and required capabilities.
• Serve as the primary liaison between business stakeholders, IT teams, and external partners on all matters related to digitalization.
• Develop digitalization contents and facilitate workshops, trai...