Job Description

Job Description

:-
  • Develop and implement a comprehensive training strategy aligned with business goals.
  • Organize refresher training programs across all locations.
  • Develop and implement regular training schedules.
  • Conduct training sessions for new and existing sales personnel.
  • Collaborate with managers to assess training needs and plan sessions accordingly.
  • Design and deliver effective training programs.
  • Conduct seminars, workshops, and individual training sessions.
  • Mentor and support new employees.
  • Monitor and assess the effectiveness of training programs through post-training evaluations, assessments, and employee feedback.
  • Work closely with business leaders and HR to address performance gaps.
  • Monitor employee performance and response to training.
  • Develop high-quality sales training programs focused on upselling and cross-selling.

    • Requirements & Skills:-

  • Proven experience as a trainer with a strong track record.
  • In-depth understanding of effective training methodologies and tools.
  • Willingness to stay updated on new corporate training techniques.
  • Proficiency in MS Office (especially PowerPoint); familiarity with e-learning software is a plus.
  • Excellent communication, presentation, and public speaking skills.
  • Experience in developing team skills in customer service, language, and communication.
  • Ability to track individual performance and assess training effectiveness.
  • Strong written, communication, and interpersonal skills.
  • Ability to maintain an updated curriculum database and training records.
  • Utilize a mix of in-person, virtual, and e-learning methods for effective training delivery.
  • Identify training needs across departments and design customized learning solutions.
  • Design engaging training materials, including presentations, manuals, and e-learning modules.
  • 5+ years of experience in training & development, preferably in the BFSI/NBFC sector.

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