Manager, Learning Operations

Requisition ID:

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.

Purpose

Leads and oversees Learning Operations / GHR Operations in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge

• Leads the Learning Operations team ensuring all Learning Management System (LMS) activities and learning administration processes are delivered in alignment with Bank's policies, standards and established service level agreements (SLA's)

• Oversees the implementation of digital and non-digital learning programs in coll...