Manager, Maintenance Operations Control

Job Summary

The Manager, Maintenance Operations Control (MOC) is responsible for real‑time oversight and coordination of aircraft maintenance events impacting the operational schedule. This role ensures safe, compliant, and efficient recovery of aircraft through proactive maintenance control, MEL management, AOG response, and cross‑functional coordination with Flight Operations, SOCC, Engineering, Supply Chain, and Line Maintenance.

Operational Control & Aircraft Recovery

• Provide real‑time maintenance decision‑making for the active fleet to minimize delays, cancellations, and diversions.
• Oversee MEL/CDL/NEF deferral strategy, ensuring regulatory compliance and operational viability.
• Direct and prioritize AOG recovery efforts, including troubleshooting, parts sourcing, and maintenance dispatch.
• Approve aircraft returns to service in coordination with Engineering and Maintenance leadership.

Cross‑Funct...