Job Description
We are seeking a Manager, Customer Journey Management for our client's Credit Card Portfolio for a 12-month contract, this is a hybrid role which requires the talent to work onsite at our client's office 4 days per week.
This role defines, executes, and optimizes the end-to-end digital marketing customer journeys across organic, owned, and paid channels. You will act as a strategic advisor, collaborating closely with marketing teams and business line stakeholders to define targets and requirements for digital campaigns. This position also involves working with digital platform subject matter experts in dedicated squads to generate an integrated, customer-centric, digital marketing plan across all customer journey touchpoints.
Success in this role requires a strong ability to manage and prioritize support for multiple initiatives, a high level of coordination, attention to detail, and critical ongoing interaction with marketing peers and internal business line custome...
This role defines, executes, and optimizes the end-to-end digital marketing customer journeys across organic, owned, and paid channels. You will act as a strategic advisor, collaborating closely with marketing teams and business line stakeholders to define targets and requirements for digital campaigns. This position also involves working with digital platform subject matter experts in dedicated squads to generate an integrated, customer-centric, digital marketing plan across all customer journey touchpoints.
Success in this role requires a strong ability to manage and prioritize support for multiple initiatives, a high level of coordination, attention to detail, and critical ongoing interaction with marketing peers and internal business line custome...
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