Manager of Technical Support Engineers

Manager of Technical Support Engineers

Pax8, Makati, Manila, Philippines

Night shift (10:00pm - 8:00am). Employees are required to attend the office 5 days/week.

Applicants will be reviewed January 2026.

Position Summary

The Manager of Technical Support oversees our APAC Technical Support Engineers in both tactical operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet their goals. The Manager continuously innovates to improve customer and employee satisfaction. The role suits someone who can drive a world class partner support in an increasingly fast paced environment whilst delivering servant leadership to a growing team. Continuously improving the partner experience by delivering exceptional cross team communication and clear goal setting for the Support team.

Essential Responsibilities

• Managing a team of Technical Support Engineers throu...