Job Description

Manager -Operations



Brand: HSBC



Area of Interest:



Location:

Bangalore, KA, IN, 560076



Work style: Hybrid Worker



Date: 12 Feb 2026



**Job Title:Manager -Operations**



**Purpose of the role**



+ To acquire broad understanding of processes assigned, being able to monitor work and allocate work on a daily basis to Processing Executives. Ability to handle escalations and process related query resolutions. Plan capacity daily and intra - day, based on projections and volume analysis and allocate/reallocate resources accordingly. Understand MI requirements enough to be able to produce, analyze and interpret MI. Ensure compliance with audit requirements by performing audit checks as required by process, in line with business process requirements. Provide leadership to team assigned as applicable, consistent with Group and Company policies...

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