Manager, Operations - Ottawa (YOW)

Job Summary

The Manager, Operations YOW is a member of the Airport Operations leadership team and is responsible for Porter’s aircraft turn performance, passenger service experience, ground handling, and team member experience at the Ottawa Hub. The Manager is accountable for the station’s consistent execution to defined safety, commercial, operational, passenger service and employment standards. Identifies and eliminates barriers to reduce station-controllable delays and works cross-functionally to reduce system controllable and uncontrollable delays. Works diligently to achieve a safe and accident-free operation. Regularly engages with leaders and team members to foster their commitment to Porter’s success. Meets defined financial performance targets. Constantly seeks ways to drive operational efficiency while supporting team members and passengers. Works cross-functionally and with stakeholders outside the Porter organization to ensure team members have the nece...