Job Description

JOB SUMMARY:

The Manager - Patient Access directs, manages and analyses all Patient Administration Department activities, including scheduling, registration and revenue cycle processes, customer service, resolution of problems, tracking of metrics and staff supervision.

The Manager - Patient Access is responsible for ensuring the provision of safe patient and family focused quality service, and as a key member of the multi-disciplinary team, ensures that standards of care are adhered to at the service level.

The Manager - Patient Access works collaboratively to ensure that recruitment, onboarding, orientation and service activation responsibilities are carried out in accordance with Sidra’s plans and timelines.

KEY ROLE ACCOUNTABILITIES:

  • Manages organizational and administrative daily operations and workflows of the Patient Administration Department.

  • Analyzes, interprets, and summarizes pertinent Patient Administration d...

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