Manager - Personal Finance Solution

Manager – Personal Finance Solutions

Are you ready to lead a high-performing team and shape the future of personal finance solutions? Join RAC Finance as our Manager – Personal Finance Solutions and play a pivotal role in delivering exceptional service and driving strategic growth.

In this position, you will manage operations, drive strategic initiatives, and ensure compliance while fostering a culture of excellence and customer focus.

Key Responsibilities

• Lead and empower a team to achieve performance targets and deliver outstanding member experiences.
• Manage workflows, training, and compliance across personal finance operations.
• Drive initiatives to reduce delinquency and support members through financial hardship.
• Identify growth opportunities and enhance customer satisfaction through innovative solutions.
• Oversee workflows, training, and resource allocation to maintain service levels and...