Manager, Platform Engineering [T500-22096]

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Company Description:

McDonald’s serves more than 70 million customers each day across over 100 countries. As part of our Accelerating the Arches strategy, we are building the data and platform infrastructure to power the next generation of customer experiences, operational intelligence, and restaurant innovation. The Enterprise Data, Analytics, and AI (EDAA) organization provides the foundation for this transformation, offering scalable, secure, and intelligent data capabilities. The Integration Platform team delivers real-time connectivity between systems, enabling fast, reliable, and compliant data movement across the McDonald’s technology ecosystem.

The Opportunity:

As a Manager, Platform Engineering , you will support the real-time streaming data infrastructure across McDonald’s global operations. You will help lead the design, deployment, and operational monitoring of cloud-native streaming platforms that enable real-time insights and decision-making across our enterprise.

This role is ideal for experienced platform engineers who enjoy building systems that are scalable, observable, and business-critical. You’ll partner with global teams to deliver streaming solutions that integrate seamlessly across the McDonald’s data landscape.

Key Responsibilities:

Qualifications:

• Manage streaming platform operations and enhancements, ensuring availability, scalability, and compliance.
• Implement automation for provisioning, deployment, and monitoring of services (Kafka, Pub/Sub, Flink, etc.).
• Collaborate with platform leads, engineers, and data product owners to support real-time data use cases.
• Define platform SLAs and contribute to observability tooling and dashboards.
• Assist in enforcing platform governance including schema management, access control, and audit logging.
• Provide mentorship to junior engineers and contribute to documentation, internal standards, and technical leadership.

Required:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• An over all of 7-12 years of experience with 6+ years of experience in platform engineering, cloud infrastructure, or DevOps.
• Experience with streaming platforms (Apache Kafka, GCP Pub/Sub) and cloud services (preferably GCP).
• Proficiency in infrastructure-as-code (Terraform, CloudFormation) and scripting languages (Python, Bash).
• Experience with monitoring and observability tools (Grafana, Prometheus, ELK stack).

Preferred:

McDonald’s Values:

• Background in distributed systems and microservices architecture.
• Knowledge of data security and compliance for platform operations.
• Familiarity with Agile development methodologies and global engineering collaboration.
• Certifications in cloud platform technologies or DevOps practices.

At McDonald’s, our values shape everything we do:

Equal Opportunity Statement:

McDonald’s is committed to building an inclusive and accessible workplace. We are an equal opportunity employer and make all employment decisions based on qualifications and business needs. We provide reasonable accommodations throughout the hiring process.

• Serve: We put our customers and people first.
• Inclusion: We open our doors to everyone.
• Integrity: We do the right thing.
• Community: We are good neighbors.
• Family: We get better together.