Manager, Process Enablement & Change Management

Overview

Job Description

The Manager, Process Enablement & Change Management will support the Senior Manager, Process Planning, Change Management & Enablement in ensuring the large programs, projects & business initiatives teams across our horizontal operations teams are fully prepared & well equipped for the operational & people impacts resulting from new technologies or redesigned process solutions. This role drives readiness, adoption, and sustained performance by embedding structured change management, enablement & process planning practices across initiatives, and translates project objectives into practical execution to keep teams aligned and supported through change.

Responsibilities

• Lead change management workstream for operations teams on small to medium business initiatives with consistent and timely execution of change implementation plans.
• Develop & maintain core artifacts: activation plans, communication ...